Privacy policy

Lucent Design UK Privacy Policy

This Privacy Policy describes how Lucent Design UK ("we," "us," "our"), operated by SALESBUSINESS GROUP LLC, collects, uses, and discloses your personal information when you visit or purchase from lucentdesignuk.com (the "Site"). SALESBUSINESS GROUP LLC is the data controller for the personal data described here.

Information we collect

  • Order information: name, billing/shipping address, email, phone number, payment details (processed securely by our payment provider; we do not store full card numbers).
  • Device information: browser type, IP address, time zone, cookies, pages viewed, referring site.

How we use your information, and our legal basis

  • Process and fulfil orders, including sharing shipping details with our fulfilment/dropshipping partners solely to deliver your order (performance of a contract)
  • Communicate with you about your order (performance of a contract)
  • Screen for fraud and abuse (legitimate interests)
  • With your consent, send marketing communications; you can unsubscribe at any time (consent)
  • Improve the Site's performance and product offering (legitimate interests)

Sharing your information We share information with:

  • Shopify (e-commerce platform)
  • Payment processors (e.g., Shopify Payments, PayPal)
  • Fulfilment/dropshipping suppliers (to ship your order directly to you)
  • Marketing and analytics providers (e.g., Google, Meta). We do not sell your personal information to third parties for their own marketing purposes.

International transfers We and our service providers may process your data outside the United Kingdom, including in the United States. Where we do, we rely on appropriate safeguards required by UK data protection law, such as the UK International Data Transfer Agreement or the UK Extension to the EU-US Data Privacy Framework, where applicable.

Cookies We use cookies to operate the Site, remember preferences, and analyse traffic. Where required, non-essential cookies are used only with your consent. You can manage cookies via your browser settings.

Your rights Under the UK GDPR and the Data Protection Act 2018, you may request access, correction, deletion, or restriction of your data, object to certain processing, and request data portability. Contact support@lucentdesignuk.com to exercise these rights. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).

Data retention We retain order data as long as needed to fulfil orders and meet legal/accounting obligations.

Children's privacy The Site is not directed to children under 13.

Changes We may update this policy; changes take effect once posted here.

Contact Lucent Design UK (operated by SALESBUSINESS GROUP LLC) 8200 NW 41st St, 2nd Floor, Doral, FL 33166, United States Email: support@lucentdesignuk.com

Last updated: 3 November 2026